Frequently Asked Questions
Your guide to seamless shopping at Offduty India.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS to monitor your delivery status in real-time.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for all unworn items with original tags. Simply visit our Returns Center to initiate the process.
Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery for most pincodes across India, in addition to secure online payment options like UPI, Credit/Debit cards, and Net Banking.
How do I find the right size?
Every product page features a detailed Size Guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
How long does shipping take?
Standard shipping typically takes 3-5 business days for metro cities and 5-7 business days for the rest of India.
Are the colors of the products accurate?
We strive to display product colors as accurately as possible. However, slight variations may occur due to screen settings and studio lighting.